Refund policy
Last updated 24 September 2026
I want you to buy this only if it is useful to you. So the rules are simple, and they are the same ones I show next to every button on the page.
The rules
- Before delivery, full refund any time, no conditions.
- After delivery, full refund within 7 days of the delivery date if the buyer has watched less than 10% of the playbook, no questions asked.
On the page this reads: Full refund any time before delivery. After delivery, full refund within 7 days if you've watched less than 10%.
The delivery date is 31 October 2026. If I miss that date you can refund in one click.
How "watched" is measured
Once the playbook is out, the player records the furthest point you reach in each lesson. Your watched percentage is the total of those furthest points across all core lessons, divided by the total running time of the core lessons. The SEO for SaaS bonus is not counted either way.
The written version of a lesson is the lesson, so reading a lesson's transcript in full or downloading it counts that lesson as fully watched.
When you ask for a refund after delivery, you will see your current watched percentage, so you know exactly where you stand before you ask.
How to get a refund
Payments are taken by Whop, which is the merchant of record. You can request a refund from your Whop account, or email me at rob@theattentionplaybook.com with the email address you bought with. I won't ask why.
Refunds go back to the original payment method. Whop processes them, and your bank may take a few working days to show the money.
Your legal rights
This policy is on top of your statutory rights, not instead of them. Because the playbook is digital content, the 14 day cancellation period under UK consumer law can end once you start watching after delivery; my 7 day rule above applies regardless of that.